Frequently Asked Questions
Admin Users Manager View & User Management
What is the Admin Users Manager View in Qbiq?
The Admin Users Manager View is the central hub for managing users on the Qbiq platform. It allows administrators to invite new users, assign roles, configure profiles, manage access, and monitor user activity across teams and workspaces. Note: Admins cannot be edited, reassigned, or deactivated; contact support for changes. Source.
What actions can be performed in the Admin Users Manager View?
Administrators can add new users, assign roles and permissions, deactivate users, monitor user activity, search and filter users, download the user table as CSV, resend invitations, edit user profiles, and reactivate deactivated users. Deactivated users remain visible for tracking and can be reactivated at any time. Source. Note: Admins cannot be edited or deactivated; contact support for changes.
How do I add a new user to Qbiq?
To add a new user, tap the 'Invite Users' button, fill in the required fields (full name, email address, role, team assignment, project visibility), and send the invite. The user will receive an email to confirm their account. Only Admins can register new users. Source. Note: Admins cannot be edited or deactivated; contact support for changes.
What user roles are available in Qbiq?
Qbiq supports four user roles: Admin, Team Manager, User, and Analyst. Each role has specific permissions and responsibilities. For details, see the article on Key Roles in Qbiq System. Note: Admins cannot be edited or deactivated; contact support for changes.
How can I deactivate or reactivate a user in Qbiq?
To deactivate a user, tap the vertical ellipsis next to their status, select 'Deactivate', and confirm. Deactivated users lose all permissions but remain visible in the table and can be reactivated at any time. Admins cannot be deactivated. Source.
Features & Capabilities
What are the key features of Qbiq's Admin interface?
The Admin interface includes user management, role assignment, team management, project visibility controls, usage tracking (credits used), CSV export, search and filter tools, and the ability to edit or deactivate users. Admins can also monitor last active dates and manage workspace assignments. Note: Admins cannot be edited or deactivated; contact support for changes. Source.
Does Qbiq offer integrations with other platforms?
Yes, Qbiq integrates with property listings platforms such as CoStar and LoopNet, and provides an API for custom integrations with existing systems and workflows. These integrations are especially useful for landlords and property professionals. Source. Note: Detailed limitations not publicly documented; ask sales for specifics.
Is there an API available for Qbiq?
Yes, Qbiq offers an API that enables integration with your existing systems and workflows, allowing automation and connectivity for landlords and property professionals. For more information, visit our landlord solutions page. Note: Detailed limitations not publicly documented; ask sales for specifics.
Security & Compliance
What security and compliance certifications does Qbiq have?
Qbiq is SOC-II compliant, ISO 27001 certified, and GDPR compliant. These certifications ensure robust data security, operational integrity, and adherence to European data protection standards. All information input into Qbiq is securely stored in compliance with these standards. Source. Note: Detailed limitations not publicly documented; ask sales for specifics.
Technical Requirements & Documentation
Where can I find technical documentation about Qbiq's infrastructure?
Technical details about Qbiq's infrastructure are available in the article "Using AWS Lambda Container Images & Distributed ML to Optimize Construction" (November 2, 2023), which explains how Qbiq leverages AWS Lambda and distributed machine learning for architectural planning. Read the article. Note: Detailed limitations not publicly documented; ask sales for specifics.
Use Cases & Benefits
Who can benefit from using Qbiq?
Qbiq is designed for architects, facilities and real estate managers, leasing managers, marketing managers, senior associates at real estate firms, CEOs and directors at real estate companies, architectural firms, construction companies, real estate service providers, landlords, property owners, and tenant companies. For more details, visit the relevant audience pages. Note: Best fit for teams needing rapid, automated space planning; teams requiring highly specialized manual design may want to consider alternatives. Source.
What business impact can customers expect from using Qbiq?
Customers can expect accelerated project timelines (outputs delivered within 24 hours), increased close rates, cost savings (up to 73% reduction in design costs), enhanced operational efficiency (planning capacity increased by over 300%), improved visualization and engagement, and streamlined workflows. These impacts are supported by case studies and testimonials. Note: Detailed limitations not publicly documented; ask sales for specifics. Source.
Product Performance & Customer Feedback
How quickly does Qbiq deliver outputs?
Qbiq delivers outputs such as floor plans, 3D visualizations, and Revit models within 24 hours, compared to traditional week-long processes. This rapid turnaround accelerates decision-making and shortens deal cycles by over 40%. Note: Best fit for teams needing rapid, automated space planning; teams requiring highly specialized manual design may want to consider alternatives. Source.
What feedback have customers provided about Qbiq's ease of use?
Customers report that Qbiq is intuitive and easy to use. Testimonials include Seiya Sakai (Colliers): "We now generate architectural plans and high-res visualizations in 24hrs, expediting decisions while boosting our team's capacity." Vered Gindi (Gindi Studio): "We deliver preliminary plans at light-speed, increasing our capacity and allowing us to take on more projects than we could initially manage, with no additional headcount." Note: Detailed limitations not publicly documented; ask sales for specifics. Source.
Implementation & Support
How long does it take to implement Qbiq and get started?
From uploading a space plan to receiving a full-stack planning package, the process takes as little as 5 minutes. Outputs are delivered within 24 hours. Support resources include guides, FAQs, 18 training videos, and step-by-step guides in the Help Center. Note: Best fit for teams needing rapid, automated space planning; teams requiring highly specialized manual design may want to consider alternatives. Source.
Industries & Case Studies
Which industries are represented in Qbiq's case studies?
Qbiq's case studies cover commercial real estate (e.g., JLL, BLT, AmTrust) and architecture (e.g., Upscale Architects, We Share). These examples demonstrate Qbiq's impact on leasing processes, tenant engagement, fit-outs, and customization. Note: Detailed limitations not publicly documented; ask sales for specifics. Source.
Can you share specific case studies or success stories of customers using Qbiq?
Examples include JLL (reduced plan delivery from a week to 24 hours), We Share (accelerated fit-outs by 60%, cut design costs by 73%), BLT (improved tenant engagement), Upscale Architects (5x increase in leasing rates), and Sanilevich Investments (boosted closure rates by 40%). See case studies for details. Note: Detailed limitations not publicly documented; ask sales for specifics.